Terms of service

These Terms of Service (“Terms”) govern your use of the website fazalhoney.com operated by Fazal Honey Enterprises (PVT).LMD (“Company,” “we,” “our,” or “us”).

By accessing or using our Website and purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Account Terms

  1. You must provide accurate, complete, and current information when creating an account or placing an order.

  2. You are responsible for maintaining the confidentiality of your account information and password.

  3. You agree to accept responsibility for all activities that occur under your account.

  4. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

  5. You must be at least 18 years old or using the Website under supervision of a legal guardian.

2. Pricing and Payment

  1. All prices listed on the Website are in Pakistani Rupees (PKR) unless otherwise stated.

  2. We reserve the right to modify product prices at any time without prior notice.

  3. Payment methods may include:

    • Cash on Delivery (COD)

    • Bank Transfer

    • Debit/Credit Card

    • [Insert Other Payment Methods If Applicable]

  4. Orders will not be processed until payment confirmation is received (except COD orders).

  5. We reserve the right to cancel orders if payment is declined or suspected to be fraudulent.

3. Product Description

  1. We strive to ensure that product descriptions, images, and pricing are accurate.

  2. However, we do not guarantee that product descriptions or other content are error-free, complete, or current.

  3. Actual product color, packaging, or design may slightly vary due to lighting or manufacturing updates.

  4. If a product is not as described, your sole remedy is to return it in unused condition in accordance with our Return Policy.

4. Order Acceptance

  1. All orders placed through our Website are subject to acceptance and availability.

  2. We reserve the right to:

    • Refuse or cancel any order at our discretion

    • Limit quantities purchased

    • Cancel orders due to pricing errors or stock issues

  3. If we cancel your order after payment, we will issue a refund in accordance with our Refund Policy.

  4. Order confirmation emails do not constitute final acceptance of an order.

5. Shipping and Delivery

  1. We deliver within Pakistan through trusted courier services.

  2. Estimated delivery times are provided for convenience and are not guaranteed.

  3. Delivery delays may occur due to:

    • Weather conditions

    • Courier issues

    • Public holidays

    • Unforeseen circumstances

  4. Customers must provide accurate shipping details. We are not responsible for delays or failed deliveries due to incorrect information.

  5. Shipping charges (if applicable) will be displayed at checkout.

6. Returns and Refunds

  1. Returns are accepted only in accordance with our Return & Refund Policy.

  2. Products must be:

  3.  

    • In original packaging

    • Returned within 1 Year

     

  4. Refunds will be processed after inspection and approval.

  5. Shipping charges are non-refundable unless the return is due to our error.

  6. Certain items may be non-returnable due to hygiene or safety reasons.

For assistance, contact:
Email: fazalhoneyenterprises@gmail.com
Contact Number: 03325799737

7. Prohibited Uses

You agree not to use our Website:

  1. For unlawful purposes.

  2. To violate any laws or regulations of Pakistan.

  3. To infringe upon intellectual property rights.

  4. To transmit malware, viruses, or harmful code.

  5. To engage in fraudulent activities.

  6. To interfere with Website security features.

  7. To misuse product reviews or post false information.

We reserve the right to terminate your access for violating these provisions.

8. Limitation of Liability

To the fullest extent permitted under Pakistani law:

  1. Fazal Honey Enterprises (PVT).LMD shall not be liable for any indirect, incidental, special, or consequential damages arising from:

    • Use of our Website

    • Delay in delivery

    • Product misuse

    • Service interruptions

  2. Our total liability shall not exceed the amount paid for the product purchased.

  3. We do not guarantee uninterrupted or error-free access to the Website.

9. Intellectual Property

All content on this Website, including logos, images, text, and designs, is the property of Fazal Honey Enterprises (PVT).LMD and is protected under applicable intellectual property laws.

Unauthorized use, copying, or reproduction is strictly prohibited.

10. Governing Law (Pakistani Jurisdiction)

These Terms shall be governed and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in District Attock, Punjab, Pakistan.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

Continued use of the Website after changes constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact:

Fazal Honey Enterprises (PVT).LMD
Email Address: fazalhoneyenterprises@gmail.com
Contact Number: 03325799737
Address: Main GT Road, Kamra Cantt, District Attock
Website: fazalhoney.com